Many HOA management issues result from a lack of communication or miscommunication. While these discrepancies are fairly common among groups of people, it’s important to understand how to resolve the issues in order to promote an effective and open HOA. With that, let us explore the main reasons that cause communication issues within HOA associations and board members. However, more importantly, ensure your association is adequately protected against the exposures of litigation and loss with a customized Los Angeles HOA Insurance program.
Not having specialized committees.
It’s easy for board members to be forgetful about communicating important information when they are drowning in community obligations. With that being said, your HOA might feel they are at a standstill. Therefore, create a specific committee that is responsible for sending newsletters and regular updates to all residents via email. This will ensure the communication is efficient and reaches everyone without issue. This committee can also manage any feedback or complaints that need to be handled, as well.
Keeping residents in the dark.
While it’s impossible to communicate every single thing that goes on in HOA meetings, it’s critical to know what information to share with residents. According to HOA Management, think about decisions you make that impact everybody in the community- that could include board operations, financial decisions, or any other changes that with make a different in individual’s lives there; be sure to give everyone advance warning about any of these changes and communicate well and often about them.
Not asking for help.
It’s impossible to manage every facet of an HOA alone. Seek the help of trusted management companies, lawyers, contractors, etc. to get the job done without overwhelming the board members.
Insurance professionals and lawyer/contractor miscommunication.
While each has their own special practice, it’s important to ensure the lines of communication are open among these three vendors. As mentioned above, don’t be afraid to ask for help. HOA members seek out law counsel and assistance with contracting, so why would insurance advice and expertise be any different? Plus, insurance professionals do not charge hourly rates for their services.
At Scott Litman Insurance Agency, we are dedicated to protecting HOA’s like yours. We have a unique understanding of the industry and the common risk exposures that you face in your daily operations. In fact, we find that 90% of the policies we review are missing coverages that violate the Covenants, Conditions and Restrictions (CC&R), exposing the board, HOA and management to lawsuits– which is why our comprehensive policies are tailored to meet your specific needs at competitive prices. For more information about our products, contact our experts today at (855) 999-4505, or fill out our online form.